Privacy Policy & Cookies

This privacy policy sets out how Bawdeswell Garden Centre uses and protects any information that you give Bawdeswell Garden Centre when you use this website.
Bawdeswell Garden Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Bawdeswell Garden Centre may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

From 1st April 2023 Bawdeswell Garden Centre will be responsible for the data processing of all Reward Card customers. Our previous data processor will no longer hold any customer information from 31st May 2023:

Privacy Policy 

Legitimate Interest means that we must inform our Reward Card customers that we are using Legitimate Interest as our lawful basis for processing personal information.

This process is done by including a summary of the  Legitimate Interest in a Privacy Policy and making customers aware of that Policy.

The Privacy Policy also states our role as a Data Controller and data processor.

All reward customers are entitled to full disclosure as to how their data is handled, where it is stored and by who by reading our privacy policy.

The Privacy Policy covers the entire business.

The GDPR is an ongoing concern to our business and we will work closing between both parties to protect all our customers details when signing up before GDPR date of the 25th May 2018 and going forward.

 What We Collect

We collect the following information:
• Name
• Contact information, including your home address for occasionally offers in the post.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may use the information to customise the website according to your interests.

E-mail

We respect the privacy of personal e-mail accounts and we store your e-mail addresses securely. We will not send you unwanted junk mail, and your details will not be passed to ANY organisation beyond Bawdeswell Garden Centre without your explicit permission. From time to time we may use e-mail to keep you updated with news about special offers, as well as anything you show an interest in, either online, or through other contact with Bawdeswell Garden Centre. If you do not want to be kept informed in this way, please let us know.

Disclosure Of Information

Bawdeswell Garden Centre complies with the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. Bawdeswell Garden Centre people and those working for agents or contractors of Bawdeswell Garden Centre have a responsibility to keep your information confidential and will only use it to offer products and services on behalf of Bawdeswell Garden Centre. The personal details that we use to provide or promote our products and services as well as any information taken from you while you are using this website, will NOT be passed to ANY organisation beyond Bawdeswell Garden Centre to be used for marketing purposes. Your details may sometimes be shared with Bawdeswell Garden Centre contractors or agents in order to provide you with Bawdeswell Garden Centre products and services you have requested, but we will make this clear to you in the relevant terms and conditions we give you when you order. We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests, to operate our systems properly or to protect our users and ourselves.

Consent

By using this website, you agree that we may collect and use information as described in this policy. We will always make clear how we do this, and allow you to tell us whether and to whom your information may be disclosed.

Links To Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

We collect information directly from you anonymously through our use of “cookies”.

Most websites use cookies in order to work efficiently and they help us understand how visitors use our website, so we can develop and improve its design, layout, content and function.

Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website, for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you from your last visit.

We also use cookies to store your personal registration information when you log in so you do not have to provide it again on subsequent visits.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies, but most web browsers automatically accept them so you will need to change your browser settings if you wish to decline them. However, please note that this will prevent our website, as well as most others that you visit, from working fully.

To find out more about cookies, visit: www.allaboutcookies.org

List Of Cookies We Collect

The following lists the cookies we collect and what information they store:

_utma

This cookie is typically written to the browser the first time a user visits the website from that web browser. It is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

_utmb

This cookie is used to establish and continue a user session with our site. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes.

_utmc

This cookie operates in conjunction with the utmb cookie to determine whether or not to establish a new session for the user. Should a user visit our site, exit the browser and then return to our website within 30 minutes, the absence of the utmc cookie indicates that a new session needs to be established.

_utmz

This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our own site. The cookie is updated with each page view to our site.